Contact

Booking Procedure

  • Write us an e-mail (info@casa-calendula.com ) and let us know your address and telephone number.
  • Include the name of the desired house, the number of people, arrival and departure dates.
  • You'll then receive an invoice with the final price along with our bank
    details so that you can pay the required 50% of the rent. Please let
    us know at the same time as you make the transfer.
  • A booking is usually completed within a maximum of 3 days.
  • As soon as the agreed amount has been received, we will confirm your
    reservation. Only then your booking is legally binding.
  • Along with our booking confirmation, you will also receive a
    description of the location of our houses and a map so that you can find
    us easily.

    We recommend that all our guests take out travel cancellation insurance.  
     

Rental Terms and Conditions

  • The person named as tenant will be asked for their name and address.
  • This person is then also responsible to the landlord for any damage caused
    by persons he/she allows to live with him/her.
  • Half of the rental price, i.e. the reservation fee, is due at the time of booking.
  • When the keys are handed over the agreed deposit is to be provided in cash.
  • The remaining rental amount must be paid within 6 days of arrival.
  • Pets are not allowed (In exceptional cases and by arrangement it is sometimes possible)
  • The Host is not liable in the event of force majeure.
  • The Host accepts no liability for the actions, errors or non-performance of third parties.
     

Cancellation Policy

  • Cancellations must be made in writing. 
  • The date of receipt of the declaration by the landlord is decisive.
  • 100% of reservation fee refunded if canceled up to 60 days before the start of the rental period.
  • 50% of reservation fee refunded if canceled up to 30 days before the start of the rental period.
    (At this point we again advise you to take out a travel cancellation insurance, which saves both the tenant and the landlord from financial losses)
     

Impressum

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© Emanuel Ey and Pedro Gaião 2014